We are at the 'heart' of your quilting business.
CS 5.0 is now available at www.gammill.com. We're providing the following informational materials to Statler customers.
- CLICK HERE to see exciting new features
- CLICK HERE to learn about hardware requirements for the new upgrade
- CLICK HERE to stay on top of the latest Statler updates
For customers asking about upgrading their Statler Stitcher systems, please ask yourself the following:
What mod of controller is with your current system? Mod 3 is not eligible for upgrade. If these customers wish to upgrade, please let them know they can do so now by retrofitting their system with the current controller and Windows 7 or higher PC. Without the upgrade, Mod 3 systems will still function as they do today using the current version of CS and Gammill still offers customer support, these customers will not be able to upgrade to future versions of Creative Studio.
What is your current operating system? Windows XP and previous operating systems will not be able to run future upgrades of Creative Studio. It is important that customers wishing to upgrade have Windows 7 or greater. Installing Windows 7 on an XP computer will NOT meet the requirements of the upgrade. It is important that customers wishing to do so, take advantage of the availability of our Windows 7 systems designed to work with the Statler Stitcher System. You can either purchase a Windows 7 and the Statler Touch Tools or you can purchase the All In One Computer with Windows 8.1 (to be released in February).
Do you have a Dongle or a current Red Key? Serial Port Dongles need to be replaced with USB Red Keys. To upgrade a Red Key, contact Ed at Gammill. Customers will need to pay a $250 to have a new key sent, and receive their $150 deposit back, when the Dongle is returned to Gammill.
Are your controller drivers current? Please have customers look at the information page of Creative Studio found under the Help/About menu to learn which Galil drivers their system is currently using. If the last digits are Q4 or higher then their drivers are current. If not, please contact us to order your Q4 kit.
It is important that our customers not wishing to upgrade understand that their systems will continue to work great with the current version of Creative Studio. Gammill will continue to provide the same great customer service for our systems to all our users. Upgrading provides them the opportunity to take advantage of new features available through future releases of Creative Studio.
Customers that decide to purchase their own computer systems will need to pay an initial service fee along with an hourly rate for any setup or computer support.
Thank you for your encouragement to reach toward new and exciting technologies. We couldn’t face the future without you.
Gammill has also opened two new marketing Yahoo forums to foster new customer growth. Please feel free to participate.
We thank you for your continued support and encouragement to provide excellence in our brand.